Deliveries & Returns
Like it.
Whether you’re after a one off print, or plan on bringing your gallery wall dreams to life. We’ve got something for every wall and every style.
Get it.
All orders are printed to order & your orders are dispatched with tracked 48 hour delivery within 1-3 working days of receiving your order.
Love it.
We love our prints and we hope you do too! However, if there is a fault with your print or your item is damaged in transit, please get in touch.
For A2 prints & above there is a 7-10 working day print & processing time before being dispatched with your chosen delivery method.
REFUNDS
If your print arrives damaged or is unable to be delivered to the correct address, please get in touch for a replacement order or a full refund.
*As we are a small business passionate about minimising waste, all of our prints are made to order, so please note we do NOT accept returns or offer refunds for prints ordered in the incorrect size, prints that are no longer wanted and orders that are incorrectly addressed.
Once you receive your order confirmation, please make sure all the information provided is correct, or contact us before your order is dispatched if you have any ammendments.
International Shipping.
We are based in the UK, but currently ship Internationally to the majority of countries around the world.
We have flat-rate shipping costs and delivery times for all available shipping destinations.
All international orders have economy (untracked) and standard and express (tracked) delivery options.
If ordering with a tracked delivery option, It is your responsibility to track your order as it travels to your delivery address & depending on your location, this can take anywhere between 7-20 working days to arrive.
Fees.
Please be aware that orders from outside of the UK (including EU countries) may now be subject to fees at border control. Any customs fees or VAT fees incurred are your responsibility to pay and these will vary depending on the country of delivery and size of package.
Christmas 2024 Delivery Dates.
Save The Dates - Guaranteed Christmas Delivery
November 28th: Last day for ALL International orders
December 8th: Last day for UK A2 & above orders
December 11th: Last day for UK A3 & below orders with 48 Hour Tracked Delivery
Any orders placed after the above dates will be dispatched up to December 15th.
EIA will be closing over Christmas from 16/12/24 - 01/01/25. All orders placed after the December 15th cut off will be dispatched from 02/01/25.
*Please note that from December onwards, shipping delays are to be expected. Orders are sent on time and with your chosen shipping method, but unfortunately some orders may be held up as a result of the increased demand on the postal services over the festive period.